Last Updated: December 2022
At BUSINESS APPS (PTY) LTD we take your privacy very seriously and are committed to protecting the privacy and security of our customers and employees. This privacy notice outlines how your personal information is treated through the use of our website, services and products, when you apply for a vacancy on our career site and when you communicate with us. If you would like to discuss this with us or have any questions, comments, complaints or suggestions, please contact us 083 270 8558
1. Who we are
“BUSINESS APPS (PTY) LTD”, “we”, “us” or “our” refers to BUSINESS APPS (PTY) LTD (registration number 2021/906013/07) and all its affiliated companies, subsidiaries, departments, partners, service providers and contractors. “Websites” refers to all websites owned and operated by BUSINESS APPS (PTY) LTD. For the purposes of applicable data protection laws in the territories that we operate, BUSINESS APPS (PTY) LTD acts as a processor of customer information and a controller of employee information
2. Our Privacy Principles
BUSINESS APPS (PTY) LTD is a global organisation and for this reason we have adopted privacy principles that govern our operations and are aligned to data protection regulations across all territories we operate in.
3. The information we collect
We may collect, use, store and transfer different kinds of personal information about you through the use of our website, services and products, applying for a job vacancy or communicating with us which we have grouped together as follows:
Our websites, products and services are not intended for children, and we do not knowingly collect the personal information related to children.
4. What about sensitive personal information?
As a customer of BUSINESS APPS (PTY) LTD, who makes use of our products and services, we do not seek to collect any sensitive personal information (e.g., race, colour, ethic origin, political opinion, physical and mental health, religious, sexual orientation, genetic data or criminal records). We ask that you do not provide such information to us.
As a BUSINESS APPS (PTY) LTD employee or potential BUSINESS APPS (PTY) LTD employee, our Human Resources programmes require personal information about you to function properly. In limited circumstances, some programmes may involve certain sensitive health information (e.g. medical certificates submitted to us or other health-related benefits processes), financial information (e.g. payroll) or information about race or religion when mandated by local laws. Such sensitive personal information will be treated with the utmost care and in accordance with special requirements set out in applicable data protection and other laws in the territories in which we recruit.
5. How is your personal information collected?
We use different methods to collect information from and about you:
1. Direct interactions. You may give us your personal information when registering on or submitting information through any BUSINESS APPS (PTY) LTD website or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide when you:
2. Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
We also collect, use and share Aggregated Data such as statistical or demographic information for any purpose. Aggregated Data could be derived from your personal information but it will not directly or indirectly reveal your identity.
6. Cookies and Similar technologies
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful or not. A cookie in no way gives us access to your computer or any of your personal information, other than that which you choose to share with us. We own and retain all rights to de-identified statistical information collected and compiled by us.
Third Party Analytics
For more information on the use of Google Analytics and your privacy options please visit https://policies.google.com/technologies/partner-sites and for detail regarding the information Google collects and how it is used to deliver targeted advertising, please visit https://www.google.com/policies/privacy/ads.
7. How we use your data
We may use your information for purposes of operating our business and other legitimate purposes permitted by applicable law. We may use your personal information in the following ways:
8. Transfers of personal information
9. Third party providers
We may share your personal information with third parties in order to deliver our products and related services. We require all third parties, through our contractual agreements with them, to respect the security and confidentiality of your personal information and to treat it in accordance with the required data protection laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data in accordance with our instructions.
10. Your rights as a data subject
You may have certain rights in relation to personal information under the data protection laws in the territories we may operate or recruit.
Right to access (Territories: Ghana, Kenya, Uganda, Pakistan, South Africa, EU, Côte D’Ivoire) – To request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
Right to Erasure, Deletion or Destruction (Territories: Ghana, Kenya, Uganda, Pakistan, South Africa, EU, Côte D’Ivoire) – to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
Right to Rectification (Territories: Ghana, Kenya, Uganda, Pakistan, South Africa, EU, Côte D’Ivoire) – To request that we update or correct any personal data that is inaccurate, incomplete or outdated;
Right to Object or Withdraw Consent (Territories: Ghana, Kenya, Uganda, Pakistan, South Africa, EU) – To request that you are opted out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
Right to Restriction of Processing (Territories: Ghana, Kenya, Uganda, Pakistan, South Africa, EU, Côte D’Ivoire) – to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
Right to be informed (Territories: Kenya, Pakistan, Uganda, Côte D’Ivoire) – The right to be informed of whether we have collected your personal data or use it for automated decision-making.
Right to Data Portability (Territories: Kenya, EU) – to request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.
You can exercise any of these rights in accordance with the data protection regulation in the territories we operate by email or letter. Each request will be reviewed through our internal BUSINESS APPS (PTY) LTD data request process and we endeavour to provide you with feedback within 20 working days. All requests received will be recorded. Please include the following information in your letter, to help us address the request:
11. Complaints and grievances
You can submit a grievance about our services and the processing of your personal data in relation to this Privacy Notice by email or letter. (Where it is not possible for you to do so our in-office staff may assist you in documenting your case.)
All grievances received will be recorded. Please include the following in your letter, to help us resolve the issue:
Letter: The addresses of each of our country offices are listed on our website, businessapps.co.za/contact
BUSINESS APPS (PTY) LTD only retains your personal data for as long as needed to fulfil the purposes for which it is collected, unless we are required or permitted by law to keep the personal data for longer in accordance with our BUSINESS APPS (PTY) LTD Retention Policy.
13. Security and Data Breaches
BUSINESS APPS (PTY) LTD is committed to keeping your personal data safe and secure. For this reason, we have put in place appropriate administrative, technical, and physical security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to the same confidentiality and security requirements that we follow.
We have also put in place procedures to deal with any suspected personal data breach and will notify you, if you have been affected, as well as any applicable regulator of a breach where we are legally required to do so.
14. Updates to this policy